Over the years, we have built a wealth of experience, we have come to learn that every case we deal with will differ. Each one of our client’s circumstances is different, and no two cases are identical.
Nonetheless, there is a process EU Property Solutions follow to ensure we maintain the best possible service and most importantly provide the best result for our clients.
Below is our step by step guide on how to eradicate your Spanish Negative Equity Debt Burden:
1: Contact EU Property Solutions
You can contact us via our live chat on our website, email us [email protected] or speak to our Business Relationship Team directly on 0330 124 1230.
In the initial stages, the team will want to explore your situation; to generate a clear understanding of the issues at hand. We need to know:
- Property Location
- Your Spanish Lender
- The Mortgage Balance Outstanding
- The Estimated Value of the Property
2. Documentation Review:
Following your initial call, the Business Relationship Team will request certain documents. Once this has been received a full case precis are sent to our Spanish Legal Team. Once reviewed they will outline if we can assist or not and the outcome we aim to achieve.
3. Summary Email & Quote
Our Business Relationship Team will outline what we can do in writing and quote accordingly. A follow-up call will be arranged to answer any queries. At this phase, we will discuss with you the “housekeeping” such as where to issue the invoice & fee agreement.
4. Legal Team Review
Once the potential client has collated the documentation; it is issued to the legal team in our San Pedro office for a review. This is a key element of the process. From here we can decide whether the case is favourable to pursue. Our legal team endeavour to review documentation within a 48-hour window. This is enough time for us to grasp a clear understanding.
We would like to stress, EU Property Solutions will never take a case if we do not believe it can be successfully concluded. We pride ourselves on being completely transparent and do not agree with wasting any potential clients time nor our legal time.
5. Retainer Fee Paid
Once the retainer fee is paid to confirm EU Property Solutions appointment your case will be handed to our case manager. Our case manager is based in our Spanish office.
6. Case Conclusion
Every case is different however when a settlement is agreed with your lender a date is arranged for our legal team and a representative of your lender to meet in front of a notary to complete the signing of a cancellation deed.